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Buy with Confidence

LabFriend works with trusted world renowned online data security specialist, BrainTree Secure Payments, to specifically safeguard your personal information and provide peace of mind when buying online with LabFriend.

What does this mean for you?

The safety of your personal information is of incredible importance to us, and we strive to work with the best in the business to provide the best data security service for you. Braintree acts as a secure gateway during the online purchase process, providing an integral level of security, when handling your credit card and personal information online. Braintree is a Validated Level 1 PCI DSS Compliant Service Provider. Learn more about Braintree Data Security Services.

We’ve got your back

We pride ourselves on offering you the most integral and trustworthy laboratory manufacturers, brands, suppliers and products in the laboratory market today. We have already done the hard yards and sourced and selected the best lab brands in the world for you to choose from.

Each of our scientific suppliers goes through a rigorous screening process. We check and verify that all manufacturers featured on LabFriend are producing products to the highest level of quality and meet ISO9001 manufacturing standards. We discuss what type of laboratory manufacturer/supplier/brand they are, what kind of products they stock, lead times, accessories, services, support they offer and what benefits our customers will receive by featuring there products on LabFriend. We also provide support and educate our local customer services teams around the world to provide the right kind of product, content or service to ensure consistent customer service. Overall, we ensure that brands we offer for sale will deliver you the best results in your laboratory.

Our Commitment

Protecting your personal information and data are of the utmost importance to us. At LabFriend, we pride ourselves on being one step ahead when it comes to the technology innovation and security. In short, this means protecting, managing and monitoring how your information is collected, shared, or used when you are using or accessing our website.

What information do we collect from you? The information you willing and knowingly chose and agree to share directly with us only. We may connect with you regarding your special interests, preferences and feedback. Specifically to tailor only the relevant content, sales and information you want to see. And if you want out, no problem. You can add, update, or delete information (unsubscribe) at any time, quickly and easily.

To read more on our commitment to you and your data protection and privacy, please click here Privacy & Security.

We are here for you

Our friendly team at LabFriend, all around the world are keen and eager to help answer any questions or queries you may have, to get what you need, and fast. We are contactable 24/7. No matter how big or small a question, problem, query or feedback, we are here to help and support you the best way possible.

Range, Depth and Variety

At LabFriend we are constantly striving to find and deliver to you the latest and most relevant scientific products available in the market today. We work closely with over 450 laboratory manufacturers to find these products, to bring you the biggest range, depth and variety of quality scientific products in one online location. And if there is something you are looking for and can't find on our site, please, let us know. We will do our best to find it for you! Jump online and live 'Chat' with us or send us an email.

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